Growl for mac lion mac os x#
So after we got past the bump of people who had installed CS5 and Dropbox, and thought we were in the clear, we ran into an issue where end users were being told to install this Growl thing that they just don’t know about at all.Growl is a deprecated global notification system and pop-up notification implementation for the Mac OS X and Windows operating systems. However, that doesn’t fix the older versions. Our version updating system is in dire need of being improved, and is going to be in 2.0. When we really noticed the problem is when we put out a new version. Now, some of the people contacting us are nice, they tend to just want to know what Growl is. Thank goodness we have a good reputation, and that we have good users who are defending us. People are angry, calling us names, calling Growl names. We’ve received more complaints about this single problem than about anything else. Around the same time, it seems that the Dropbox users started flooding in more, and we even found another application doing the same thing, but in a worse way. We didn’t even know about it for two weeks after CS5 shipped.
Either Dropbox didn’t have a lot of users at the time, or most of those users had Growl already installed.Īdobe shipped CS5, they decided to install Growl without even telling people at all. We amazingly didn’t get that many hits on it, though.
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( The Dropbox developers declined to comment.-Ed.)
Growl for mac lion update#
Dropbox has promised to release a new version which addresses this, but that means that all users would need to update before the problem goes away for us, the people working on Growl. Plus, they asked us to remove our notice that Dropbox is one of the problem applications. The best part? Dropbox has had a fixed version in their forums for months, and hasn’t released it to the general public. This is the leading cause of “I uninstalled Growl and it came back!” e-mails.ĬF: Crazy, right? You decide to remove something, and something else reinstalls it? You have to know that you should go to Dropbox and disable a checkbox. PH: The user must make a specific change in Dropbox’s preferences to prevent this. (Dropbox has subsequently released an updated version that fixes this reinstallation issue, but Dropbox does still install Growl without prompting the user. If you removed Growl, then Dropbox would reinstall Growl whenever it needed to use Growl. Dropbox decided to basically install Growl if you left a box checked when it installed. We know of four applications so far that install Growl without the user’s permission a tiny minority, but at the same time, entirely too large.ĬF: In the last year and a half we’ve seen a change in the way that developers distribute Growl. Most applications either install Growl with the user’s permission, by using a framework that we distribute that asks for permission before installing, or don’t install Growl at all. This is intended for users who chose to install Growl users who didn’t choose to install Growl mistake it for an ad. This happens because the applications install what is now an old version of Growl, so the next time that it is out of date and does its update check, it finds that it is out of date and reports that to the user. They usually find out Growl is installed through Growl’s own update notifications.
Growl for mac lion software#
When the user discovers Growl on their system, they blame us, not knowing that it was somebody else’s software that installed it. PH: Some applications install Growl on the user’s system without asking the user for permission.
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